Refund Policy
Last updated: March 2, 2026
This Refund Policy explains when refunds are available for Snipinsta paid plans and how to request one. If you have any questions, contact us at support@snipinsta.app.
1. Refund Requests After Paid Checkout
Snipinsta offers a free trial on eligible paid plans when payment methods are active so customers can evaluate features before paying. Refund requests for completed paid checkouts are reviewed case-by-case under this policy.
2. How to Request a Refund
To request a refund, email support@snipinsta.app and include:
- The email address used for purchase/account.
- The date of purchase and the plan name (if known).
- Any receipt/invoice or transaction reference (if available).
- A brief reason for the request (optional but helpful).
3. Processing Time
Approved refunds are issued back to the original payment method when possible. Processing times can vary depending on the payment provider and your bank.
4. Cancellations
You can cancel your subscription at any time. Cancellation prevents future renewals. Cancellation stops future billing, but it does not automatically create a refund for charges that were already processed.
5. Free 7-Day Trial Terms
When payment methods are active, eligible users may see a one-time 7-day free trial option on paid plans.
- No paid charge is collected during the free trial period.
- The free trial is the recommended way to evaluate a plan before starting any paid checkout.
- If you cancel before trial conversion to paid billing, no paid refund is required.
- Once a paid subscription charge is processed after a clear checkout confirmation, refund requests are reviewed under this policy and may be declined for simple change-of-mind cases.
6. Abuse & Fraud Prevention
We may decline refund requests where we detect fraud, abuse, chargeback abuse, or violations of our Terms & Conditions.
7. Contact
For refund questions or to submit a request, contact us at support@snipinsta.app.